"The room was clean but had roaches ….the bathroom door was off the hinges and the light didn’t work"

"Cockroaches, had to buy cleaning supplies and roach traps and clean the room myself, blood on the blanket, the bedcover, pillow, bathroom door and walls, other guests smoking in front of my heat pump so all of my clothes smell like smoke, parking lot in terrible conditions."

"No spa"

"No pool"