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"The staff was very nice and helpful "

"We had no problems other then the pool not being heated."

"I always use this hotel every time I go to Florence. Very convenient. "

"The staff was so nice and the rooms were so nice and clean "

"Rooms were clean and personal was very polite and friendly. The only downside the pool was closed but when we made our reservation we knew about this. I'm pretty sure when they are done with the renovations on the pool area will make it 10 times better "

"Lovely place - nicest Renaissance we have ever stayed in! Pool looked great but unfortunately weather didn’t cooperate this time. Highly recommend this hotel. "

"The room was very clean and spacious. We loved the bathroom. The food was great. My son loved making his own waffle. The staff was very helpful and engaging. Will definitely stay again on our next visit to UNA! "

"Staff was super friendly and property was clean. Sofa was stained and worn but overall room was nice. The bed and bedding was clean and comfortable. The breakfast was typical of most hotels but fresh and delicious. Will he staying again in the future. "