"Only has one working elevator. No cold water in shower. WiFi doesn’t work. We had to get our own toilet paper. Room never got cleaned"

"Handicapped people with a pet needing a roll in shower beware. Our room was clean and comfortable. It took over an hour to get checked in because I had reserved the accessible room with a roll in shower, there is only one and is on the first floor. We have a Cocker Spaniel and have stayed in that room before with our dog with no problem. When checking in we were assigned to a room on Floor 2 that had a tub shower because of a "no pets on first floor" policy. There is no mention of this...

"Staff was nice&helpful. Bathroom outlets didn't work & room was alittle dirty but just looked like floor was washed without sweeping ahead of wash. . Overall, quiet & pleasant"