Search Resorts in Farmers Branch Station

"The staff who took care of me, was very polite and helpful even though I checked earlier than I was supposed to, because I was exhausted from my flight delay. He took care of me without hesitation after I informed him that my flight had been delayed twice, and all I need a room to sleep and shower. He took care of me without any further questions. "

"The design of the property was amazing! Awesome area. Clean and very modern! "

"Great room great customer service "

"Awesome place i would stay there again"

"Enjoyed my stay "

"This property was very beautiful!?"

" Very nice setting. Very clean, staff is friendly and would definitely go back and stay"

"This place met every expectation! All the reviews were on point. Friendly staff and the place was immaculate! Couldn’t have asked for anything better!"

"Hotel has all you need but is poorly maintained with cracks in many places. Also, the facilities are not cleaned enough with old papers in many places for several days in a raw. Garbage cans are full all the time and not emptied enough. Rooms: pillows are bad and mattresses not great. Not clean enough when getting in: stains on mattress cover (we know because there was no linen!!) debris in trash cans, etc. some lights not working. Last, when we asked to get pillows (yes, there was no pillow for one of the beds!!) and towels (we only had 2 for a reservation for 4 guests) and linen (none was there for the sofa bed!), the lady at front desk told us there would be some when we would come back at the end of the day. Guess what: there was none! When going back to front desk she didn’t even apologize and instead said in a rude way that she tried to call us for us to come get them. And then….. she would not provide the pillows saying that they didn’t have enough!!! What kind of hotel doesn’t have enough pillows!! I insisted and said that having a reservation for 4 we had to have 4 pillows: she went to get 1 more and almost threw it at me saying that I should feel bad because someone would not have pillow because of me!!! Do I need to add that mid week when they were supposed to clean the room and change the towels only had been changed and when I went to ask for clean towels I was told that they didn’t have time to do laundry!!!"