"Excellent overall, very limited TV channels and amazingly (!), no luggage trolley but other than that 1st class and the gym is amazing ! Breakfast also very good,"

"The bar staff need some serious training, terrible service on Saturday evening , staff looked like university students clueless and zero customer service The room was ok, lots of fluff and dust under the bed, no I didn't deliberately check, I dropped something and saw it, the shower cubicle needs a good scrub too! And no fridge in the room!"