"Diane was extremely helpful and kind. Our visit was very pleasant and enjoyable. Excellent price as well."

"We never got to stay in the apartment because we couldn't safely get to it. We were informed on the Expedia page that it would be a first-floor apartment. This was not true. The apartment was on the fourth floor (which is fifth floor in the US). The stairs were dangerous and unsafe. The alleyway was next to several bars and smelled of urine, cigarettes, vomit, and old alcohol that had probably been poured out. My wife is mobility challenged and when I asked the management company (which had...