Find all hotels by Arcotel in Falkensee from SAR 448

"I skipped the breakfast option, but I did enjoy the bar very much! Excellent service 👍"

"I loved this hotel. The staff was terrific and attentive to all of the customers. The rooms were large , clean and the bathroom had a private toilette. Lots to do around the area. The bar inside the hotel was great. The waiters were fun and made perfect drinks. Breakfast was a large buffet style. Lots of good variety. "

"Everything was excellent"

"Excellent location. Small room but clean. Staff were great!"

"Good breakfast "

"Was asked to pay 15 euros to use the sauna (the pool and gym were apparently ‘complimentary’). Since when does an expensive hotel charge me for part of the fitness center?! A shameless cash grab."

"Great swimming and relaxing"

"Excelente ubicación, insta y servicio"

"Room was clean .Check in was not good, check in staff couldn't find my booking.Member of staff took my phone and started randomly scrolling through it which was annoying.Finally found my booking on their system, logged under he wrong name! Got to room to find toilet didn't flush and drain away. But was late at night so no one available to help.Air conditioning didn't work properly so asked for a fan.Was assured someone would drop one off the following day, but it didn't happen.Nor did maintenance deal with the toilet issue. Finally moved room.Asked for a late check out. Went out in the morning, returned to my room and was locked out.Another ordeal trying to get back into my room and find booking. Think staffing is the key issue here , otherwise lovely hotel."