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"We had an issue with a shower head and the management immediately had it resolved with a whole new fitting. Excellent response that was greatly appreciated "

"This was our first time in Wales and our first self catering holiday. Could not have picked a better place to stay. The cabana we stayed in was perfect for us (2 adults and 2 young kids). The location is ideal as it’s close to Porthmadog to pop to the supermarket, plus not too far from the nearby sites (including Mt Snowdon). The actual site/resort was stunning, great walks around the site including some nice trails in the woods and passing some beautiful waterfalls. Would recommend to anyone, especially those new to self catering. The bar/restaurant were right next to our cabana and we did have the buffet breakfast on our last morning which I could not fault, also having a nice bar as our doorstep was a nice treat. I would stay again if we were to return to this part of Wales. Finally, we didn’t see or need much of the staffs time but we every interaction was friendly and helpful. "

"Had a gorgeous view of the sea. Stephen and Jo were super friendly and sympathetic to my autistic grandson"

"Me and my boyfriend stayed here for two nights and it was a gorgeous room. Really cosy and a big bed with comfy bedding. The restaurant downstairs was homely and all the staff were really friendly and welcoming. The view from the room was stunning and the road outside is quiet. Would love to stay here again! "

"Easy to get too good parking good sleep"

"Fantastic place. As described. Staff very helpful "

"Great - 4th floor so view of the sea. Comfy bed. Clean bathroom. Nice towels. Biscuits, water and lovely breakfast included and they kindly let us leave our bikes in the lounge. Very friendly and will stay there again as great value for money. "

"Modern spacious rooms and facilities. Right off the highway with lots of parking. Good food and service. "

"Nice place, very friendly and accommodating staff, beautifully comfortable bed and clean. Good food but service was a litttle slow, we gather this is a newly opened property so.expected a few 'teething problems. I would recommend having a bell on reception or more presence there by staff as we had to chase them up (out the back of property through kitchen)to check out and pay...not sure everyone would bother?! Great place, good value, would definitely stay again."