"Room was not clean. The bathroom tub had hair everywhere. We liked the breakfast buffet. "

"You should be told about massive on-going property renovations before you book, not right before you arrive and your stay is no longer refundable. And please don’t tell me that work will only be occurring during certain hours when it was clearly still happening an hour after it should have stopped and started up again 2 hours earlier than what the sign in the lobby says. "