"We should have known there were going to be issues with this hotel as soon as we arrived. There was a police car in the parking lot on a call. The door to the room looked like it had been previously forced open/broken into. As soon as we walked into the room it immediately felt damp in the air. The sheets were moist to the touch and the room smelled badly. We tried to reach out immediately to the front desk to let them know we were not happy. The guy at the front desk was extremely rude and...

"Lots of parking."

"Good value for the price."

"Good stay"

"👍"

"I got stuck in Austin and never made it to Dallas. When I asked for a refund they refused to pay me back even thought I never made it that night to the city. Made claims and have proof of getting stuck and have yet to be reached out my refund. Do not recommend their services if they don’t provide good customer service for circumstances you can’t control."

"All the above"