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"Great place to stay, very kind staff"

"Nice"

"Nice clean and spacious rooms with excellent mattresses. Restaurant has great food."

"駅近くを探してエアコンのことはすっかり忘れてしまい失敗でした。30度越えでとにかく暑かった。扇風機は音がうるさく夜も気温が下がらず寝苦しかったです。古い建物で趣はあり暑くない時期ならそれなりに良かったと思います。"

"Very helpful staff and adequate rooms. I am not used to paying Swiss prices for accommodation, but I expected a little more in the way of amenities for what I paid for. Thankfully, a simple breakfast was included. The location is very convenient, being close to the train station, old town, and a lot of shops and restaurants."

"Very clean and great staff. Hotel is a bit old but super close to the train station"

"A decent hotel next to the train station so convenient. The room was nicer than the lobby indicated. Air conditioning was working well in room. Asked the staff to look at it yet??? No change. Breakfast was okay. Seen much better. Staff was helpful"

"Clean, modern, convenient (with a/C!!)"

"Nice hotel… sort of strange layout where the entrance to the room was at an angle with a large drop. If you are a plus sized person you should know the entrance to the shower and the shower itself is quite small. I’m a 2X and getting into the shower was… let’s say more exfoliating on my midsection than I’ve experienced before and I doubt anyone larger than me would be able fit at all."

"This was such a cool and unique place to stay. The common rooms were cool and the coffee was amazing. The rooftop terrace is a must to experience the view and the sunset. Would definitely come again."

"Me gustó mucho"

"Truly boutique! Simple but Beautiful interior, Specious room, I loved perfectly soft pillows!!"

"We enjoyed our stay at Sorell Hotel Arabelle Bern in July 2026. The hotel is located conveniently near public transportation (2 minute walk to bus stop for a quick 5 minute ride to Bern Train Station) and close to local shops/cafes. The room size was adequate and clean and the hotel provided a floor fan to help with the high temps (we were there during a heat wave) since there is no A/C in the rooms. The continental breakfast was delicious and fresh and all hotel staff were helpful and friendly....

"Excellent property. Would stay again."

"If you are traveling in the summer heat, the rooms do not cool down. The lobby is kept nice and cool, but the rooms are uncomfortably warm."

"I enjoyed staying one night at this reasonably priced hotel. The staff was very friendly and helpful. The hotel was clean and I liked the breakfast. I liked the location not far from the train station and old town using public transport. And I was a surprise a free public transport pass was provided - please do not forget getting it, as I was able to use it even when getting to the hotel."