Search Cottages in Etete

"Hotel is located in a nice, serene environment, the front desk staff Isaiah was very courteous & professional. Rooms seem clean and the environment felt safe. The only thing is that Hotels.com advertised that breakfast is included in the price, however, this was not the case. Also, internet was so slow that it wasn't usable. Overall, it wasn't a bad experience "

"I have had an excellent stay. When I say this place is comfortable. That is an understatement. The bed is so comfortable I have to fight myself to wake up.. I love this place honest the service is 10 over 10. You wont regret booking this hotel. "

"The staffs made our stay warm. The breakfast menu was comprehensive and delicious. I especially enjoyed the freshly made watermelon juice. I slept soundly in my bed too. Thumbs up to the entire management."

"This food from the kitchen and the staff was excellent I usually dont write reviews but I have to say something. The room was elegant and clean. I enjoyed myself. I will be back "

"Fridge in room didn't work & internet was not provided even though these were some of the amenities advertised. They sent a front desk staff who came, fiddled with fridge, but it never worked. Room was booked for 2 people, but they only gave me one towel. When I asked for a 2nd towel, they refused. We got into an argument before they reluctantly gave me a 2nd one. Breakfast was included in the price but when we came downstairs for br'fast, they said only one person could have breakfast, even tough the room was booked for 2 people. Didn't want to argue anymore so I just let it be. They proceeded to charge me a fee for taking the breakfast to go eat in my room The staff have no phone etiquette, they would pick up the phone, but be carrying on a conversation with someone else & you're left waiting for them to finish & answer you. When they eventually talk to you, they just talk as if they're talking on the street, no professionalism, no greetings or businesslike intro or even mention their name. Then when they finish, they hang up without any proper closing or byes, they just hang up abruptly. For this, I blame the management, b'cos I believe these staff have never received any training on how to answer phones. The facility was very neat & nice, but those running the place are doing a horrible job. It would be an excellent place if the staff were better trained & if they would let you know that even if you book a room for 2, you'll only get amenities for 1 person. "