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"The staff were absolutely fantastic, after an overbook by Expedia the staff went above and beyond for us as a family with two children. Would highly recommend and have saved this as a hotel we will be staying at in the future "

"Fantastic hotel Great friendly hard working staff Lovely dinner and breakfast Very clean Huge rooms Great parking and electric charging Thank you - would stay again "

"The rooms in The Mercure Hotel are large and comfortable with a good bathroom, everything is very clean. If you stay at the Mercure Hotel, you Can easily walk to the town centre and the Main station, if you walk along the Huyssen Aller (runs parallel to Bismarckstraße). If you don’t want to walk very far for a metal, just cross the Folkswang Bridge (pedestrian) and turn right. There you Will find small local restaurants. Ofcourse you are very near to the Folkswang Museum, and that is a must!! Entrance is free of charge, you only pay for the special exhibition. Go to the UNESCO World Heritage, Zollverein, which is a former coal mine and factory. Just jump a tram at the main station. "

"Super nice hotel. Easy check in and out. Everything you need. In a nice area with transportation at the doorstep. The showerhead and soapdispenser needs fixing. But these are just small things. Great place to stay. "

"very clean ,nice employees "

"It is very difficult to find the hotel, because of its physical location. Extra effort must be made so the guests understand the parking and access to hotel. Different buildings each on different floors. Otherwise its got access to lots of shopping that was well received "

"Great staff "

"Very nice room, clean and with a very comfortable bed. The breakfast buffet (which I booked for €17.90 during check-in) was also worthwhile - with English breakfast, small breads, all kinds of cheeses and meats and vegan options. "

"Excellent staff. Spacious room. Perfect for a solo traveler. Well located. And very grateful for the complimentary treat sent by the hotel desk to my room. "