"Good customer service (I had to extend my stay but change rooms, the cleaning staff moved by baggage between rooms for free). Overall clean and well maintained. The only warning I have is that the heat build up is pretty bad in the rooms and there is no air conditioning, just windows that you can open and a fan provided. I would recommend it for the cooler months but avoid it come mid June through September."

"Had a great stay. Location was excellent."

"This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the...

"This is a very clean and comfortable place to stay. We had the apartment with 2 adults and 2 teens. We were not in the room often so it worked. Small kitchen and table for 4. It is about 8 minute walk to Earls Court tube and near the station was a market and several restaurants. Would highly recommend"

"Our stay here was wonderful - highly recommend this flat and location. The place was clean, well-furnished, and bigger than we expected. Perfect for our vacation with two teenagers who needed their own space. Nicole was responsive and helpful with advice. Tube and bus stations were easy to access - bus stop is just outside the flat. Will definitely stay here again if we return to London."

"Seriously excellent, I would confidently Book.Spent only 2 days. Building is great, super quiet, clean, luxurious unit.Someone was on site to come by out room when we had a question.Super friendly and willing to help with anything.Really enjoyed my stay from the states.100% returning when We stay in the UK again."

"Reception personnel were very accomodating and friendly. The suites are convenient for family travel, despite the sofa bed not being the best. Location is excelent for commuting in London and walking distance fo amazong attractions. Beautiful hotel, highly recommend."

"Apartment doesn’t look as nice as the pictures. Place was clean and good space. Run down on outside and corridor. Pls be aware that apartment has one portable aircon and not central. I had asked before I booked about a/c and was never told they meant a portable unit. When I requested a portable fan for the bedroom as it was really hot, I was told they would bring one the next day as it was late when I arrived. But the fan never came even when I asked again. I also asked for more shower gel a...

"Our stay at Clevelend Residences was very pleasant. Our studio apartment was clean, well-kept with all necessary amenities in a nice building 2 min away from Russell underground station and 2 min from food stores, cafes, and a movie theater, not to mention an 8 min walk to the British Museum. We are definitrly coming back! Jane"

"Walking distance from the finance and banking district. Liverpool street nearby along with St Pauls. Very convenient and a nice little boutique hotel. Very quiet and private."

"First of all communication and organisation was outstanding, cleanliness was also top drawer, however, even advertised as a Compact Room, it was too small for my wife and I, in fact it was/is the smallest room we’ve ever stayed in and we’re both in our 70s. Neither of us could turn around in the shower and although the bathroom/toilet was immaculately clean, the smell from the drains was appalling! Probably ok for a single person weighing no more than 8 stone…but not for us!"