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"I was impressed that the person at the reception desk was expecting me when I first arrived. (I travel frequently, and this has never happened before.) I gave just my first name and he said, "Oh yes" And then said my last name. I noticed when others checked in, another receptionist did the same thing. As a person traveling by myself, this made me feel both safe and welcomed. It is such a welcoming gesture. Each staff member with whom I interacted, were genuinely kind. I didn't realize that the room I reserved didn't have air-conditioning. They were able to quickly switch me to a room with AC. This hotel is a 5 minute walk from the Santuary and close to many different kinds of restaurants. Lastly, I received some truly sad news when I was there. The receptionist (a woman) was so empathetic, helpful, and so so so kind. I wish I remembered the hotel employees' names, as I received excellent service. I was there from June 11-June 17. When I return to Lourdes, I will stay at this reasonably priced hotel with such kind staff."

"Excellent "

"Staff were very friendly and professional. Excellent service "

"Beautiful hotel with view of the Sanctuary. Very nice amenities, rooms and spa/swimming pool! The staff is very curious and helpful and the on-site restaurant, is an experience not to miss! "

"Very good hotel."

"Loved the area staff was super friendly and hotel rooms were absolutely clean! Will define it recommend this place and come back again! "

"Great stay."

"Excellent Choice"

"Convenient close to the train station "