"Elevator was not working. Shower water was not hot enough."

"Air conditioning"

"Hotel called Merit rather than Oxford. Luckily I read the check instructions otherwise might have been wandering up and down street. Room looked to be recently refurbished, small but functional. It was a shame that the bed was a sofa bed so really creaky when sat on it - luckily it was fine through the night. AC worked a treat. Excellent location for Earls Court Underground."

"With high temperatures outside, it was great to have working air conditioning in the studio."

"Booked my stay here due to proximity to Wembley Stadium. The room was clean and felt like it had air conditioning, but the television didn’t work and only one outlet in the whole room worked."