"I specifically booked a non-smoking room, but the room had a very strong smoke odor when I arrived. The bed was sagging and uncomfortable, and the curtains didn’t block the outside light well enough. Overall, it was very difficult for me to get a good night’s sleep. I hope these issues can be addressed for future guests."

"The Only staff member I met was much more interested in Blaming Expedia for any issues than looking into them. Hotel had no tv signal for half of my stay. No maid service."