Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Frequently asked questions
Is Hotel Hacienda pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hacienda?
Self parking is free at this property.
What time is check-in at Hotel Hacienda?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Hacienda?
Check-out is at noon.
Where is Hotel Hacienda located?
Located in Zona Centro, this hotel is within a 5-minute walk of Avenida Adolfo Lopez Mateos and Ventana al Mar. First Street and Civica Plaza are also within 10 minutes.
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Hotel Hacienda Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 8 reviews
10 - Excellent
5
Rating 8 - Good. 0 out of 8 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 8 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 8 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 8 reviews
2 - Terrible
0
8.6/10
Cleanliness
10/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10
Great property, great location.
jonathan
Stayed 3 nights in Jul 2025
10/10
Very comfy, close to everything. Bit noisy at early morning, staff talks LOUD at around 5 am every morning, I guess there's a shift startor change then
Marcell
Stayed 8 nights in Jun 2025
4/10
WIFI couldn't hold connection due to low signal. Allowed loud party to go on all night. staff great.. Room was clean and some updates. Check in staff were attentive and tried to help with Wifi.