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"Reception staff, Xenie, was so keen to find interconnecting rooms for our family. Also offered earlier breakfast so that we could manage to quickly eat to catch our flight."

"The hotel was beautifully laid out with stunning views. The staff were above and beyond incredible. They couldn’t do enough to help. Always on hand and so amenable. I had the best stay and if I could rate 11/10 I would."

"Great for a short stay."

"Excellent location, very clean"

"Excellent"

"Quiet rustic old hotel with personalized service."

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."

"Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities "

"it was very tranquil area, also quiet room. The bathroom had some dangerous steps around, as well as the access from the corridor to the room itself. And the bathroom door being of glass was making the use of it a bit uncomfortable as for privacy is concern "