"My room was clean but did have a faint smell of cigarette smoke which was annoying since it was advertised as a non-smoking room."

"The bathroom door would not close (door too big for door frame). Hook on back of bathroom door hanging by one screw and unusable. We stayed 2 nights - came back to room on the second day at 4PM - bed was not made and dirty towels were on the floor. We inquired at the front desk and were told there is no housekeeping provided on multiple day stays. There was no signage regarding no housekeeping at the front desk. We were given additional towels but were told to leave the wet, used towels...