4/10 Poor
Sarah
3 May 2026
Liked: Staff & service
We were going to Sleeping Bear Dunes so there really are not a lot of options for stays. The service was fast on the phone during business hours. I did not love that the after hour check-in requires taking a key from a public box for safety reasons. The pillows and bed were very uncomfortable. When we got to our room the heat was not on and the room was at 59 degrees, mind you it is 40 and dropping. We spent a long time trying to determine how to turn the heat on (it is not using the wall thermostat but the ac looking unit which is very difficult to get to as a counter top was installed right on top of it). The unit proceeds to blow cold and hot air. Both the bath tub and toilet are leaking water and the bathroom floor is warping because of it. Additionally, you can hear everything from the rooms around you and outside (I can see why they provide a white noise machine). Aside from all of that the room was clean. Hard to recommend but I know it’s one of the only options.
Sarah
Stayed 1 night in May 2026
