"We recently stayed at The Woburn Hotel (Luxury Cottage) and unfortunately it did not meet expectations. The staff, bar and food were all very good. However, the issue was with the accommodation itself. When booking, the photos on Expedia gave the impression that the cottages had similar features, particularly the room with the freestanding bath at the end of the bed. It is not made clear that there are multiple different cottages with completely different layouts, so we reasonably believed the...

"Fire alarm went off twice early on the Sunday morning with heavy smoke caused by blocked chimney in the restaurant area - we decided to leave rather than stay for breakfast in a smoke filled room and was told we would receive a refund, but a refund was never provided."