"Honestly, the ROW NYC did not live up to my expectations. After reading so many positive reviews and seeing a lot of content online, I expected a much nicer hotel. The lobby, entrance, reception area, and restaurant are beautiful and definitely create a great first impression, but that is where the appeal ends. The hallways and guest rooms are very underwhelming. The hotel feels like an old property that was renovated just enough to look modern, but instead of feeling truly updated, it feels...

"While overall the hotel was good, in terms of location, amenities and staff responsiveness and response time, we didn't have our rooms made up on four occasions, but that might in part be because we left later those dates. Also, the sink was pretty, but a bit small, and there was virutally NO COUNTERSPACE in the bathroom to put anything but a toothbrush and a few other toiletries on! Lastly, the bathroom door had a lot of chipped paint that looked like it hadn't been painted since 1980, and the...

"I love this hotel. Perfect area."

"Right in the heart of New York City at times Square. Clean room, Friendly staff, Air conditioning good. Subway 3 mins away. Many Restuarants Pubs , Shops surronding the property as this is times square. Broadway etc."

"Perfect location to get to everything! Loved the terrace connected to our room but the bathroom was so small and layout was extremely weird"

"Camera pulita, condizionatore rumoroso, no bike park, posizione eccellente"