Find all hotels by Independent in Ellington, CT

"Hotel was clean, beds comfortable. We stayed along our travel route"

"Room was dirty, sheets were stained and an awful smell was in the room "

"Beautiful building, nice staff and clean comfortable room. "

"The city is flushing the water so it's a yellowish brown color, we were not told about this issue until we brought it to their attention. Then a staff member used her key card and walked into our room because she mistakes it for the ice room. This didn't make sense because the ice room says ice room on the door. Then the neighboring room had a dog who walked under the half wall on the patio and pooped right in front of my door. Housekeeping told me to clean it up and then asked if I had something to block the open space so the dog couldn't get back through. They ended up charging the owner a few but didn't do anything to comp us. Then they rang my room and they have some sort intercom in the room so they just started talking. This is a one way intercom they can reach out to you but not vice versa. And you have no way to ignore it. I would definitely not recommend."

"Room clean and staff super friendly and very accomadating"

"Roach infested and inhospitable "

"I decided to stay here because I thought it was quaint and nice and while both of those are true there were certain things that I'm used to from standard hotels that just were not present. When I walked into the room it was cold and I turned on the heat but even though it did warm up after a period of time it ended up getting pretty cold during the night. There was no reliable internet and I had to use my phone and the water in the shower was lukewarm at best even at max heat. I selected the suite so the room itself was sizable but the TV was Tiny and the size of the room made the TV basically unwatchable. All in all not too impressed"

"The room was clean and nice. Beds were very comfortable. The first day the elevator had something gross on the floor (vomit? Spilled food?) and smelled rotten. We told the front desk and he didn’t seem to care. The next morning it was cleaned up but instead it smelled really bad like weed (my kids even commented on the harsh smell). The desk staff was rude and seemingly uninterested in dealing with customers. They acted bored and like they didn’t want to be there. The breakfast staff, however, were really hustling and doing a great job. "

"Pretty outdated but staff was friendly. Beds were comfortable. "