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"I stayed for business purposes, the staff member Becky was exceptional, her customer service skills is second to none, I was delayed coming down for breakfast due to a meeting and only had a few minutes remaining I asked for the vegetarian option despite it taking a few minutes to prepare she still obliged. I also witnessed the following day an irate customer who was not being reasonable at and and quite rude frankly despite Becky offering to still cater to the customer despite the customer being late and missing the breakfast drink. Very well handled shows exceptional management qualities as a business owner who is well versed in the area of identifying excellence in leadership. Will definitely be returning and have already recommended to my network due to my wonderful experience. Well done Becky!"

"Excellent staff in the hotel as well as in the restaurant which is joined all together. Planty places to walk around. We really enjoyed the stay in the hotel."

"Great hotel in great location,friendly staff ,free parking ,5 minute walk into town centre ,free wellness facilities, lovely view over the harbour"

"We stay here en route to Portugal via Le Shuttle which it is very convenient for. The staff make this hotel, they are really friendly and efficient, nothing is too much trouble for them. Thanks Holiday Inn express."

"5 star"

"Good location for the tunnel.Friendly staff.Great breakfast although a little expensive.Would stay again on our journey to or from France."

"Easily accessible for non-motorists. Staff friendly and helpful. The room we had was well furnished, spacious and clean. "

"The room was roomy and clean. The only thing not good was you had to step into the bath to use the shower and there was no handle bar on the wall to hold on to. The staff was helpful in looking after our cases when we arrived before we could go into the room."

"Generous room with a direct door onto the courtyard which I liked. Room was clean although the building was showing some signs of age. Staff were very friendly and welcoming and the small menu was all very tasty. Other good pubs in the village for a change of scenery but good beer and camaraderie in the Rose and Crown."