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"Check in was easy. Elaina was very friendly and helpful. Great dinner recommendations. "

"Great location to visit the town. Parking secure. Food in restaurant was good staff friendly."

"We stayed at the Hotel Sukha for the Europa League Final, the hotel staff were superb, excellent customer service (Indurre, Jourre, Dani, Onintza & Maitetxci). Our taxt driver let us down last minute but the hotel staff all called around and ensure we had a lift to and from Bilbao. We also enjoyed breakfast and an evening meal all the a very high quality. We were a group of 6 and would all recommend this hotel and area of Spain."

"The hotel was beautifully laid out with stunning views. The staff were above and beyond incredible. They couldn’t do enough to help. Always on hand and so amenable. I had the best stay and if I could rate 11/10 I would."

"Excellent location, very clean"

"Very clean and staff was attentive"

"Great no-frills hotel in the heart of Gernika. The rooms are basic but if you get a good price, I would recommend it for somewhere to stay. The pin entry system makes check in simple and the owners were communicative. "

"Amazing place, amazing hotel. Wonderful staff.why is this not a 4 star hotel? Absolutely perfect."

"Hotel IJ is a gem of a property deep in Basque country. Set in a gorgeous rural environment atop a small village and surrounded by hills and farms, it is the perfect country getaway. The building is as stunning as the photographs and the rooms have an elegant\ vintage charm to them. Regarding food, breakfast was our favourite meal with dinners at the cafe being little underwhelming. We never got a chance to try the fine dining option. All the staff was very friendly and helpful. I want to put a special mention and appreciation for some front desk staff members who went above and beyond to assist me with a concern with my car rental. I was treated unprofessionally by Avis with a car breakdown but the staff helped me with the language barrier and service concern in a foreign country and I really want to thank them for that and look forward to visiting again. "