Find all hotels by Independent in El Zapote

"YES "

"No lo recomiendo pesima atencion "

"Place is beautiful and this is my third time visiting. Highly recommended."

"I would not recommend this resort to anyone. This resort was so misleading, it’s not worth it, the workers weren’t attentive, I had a huge issue with the room where I was put into. Didn’t look like the room in the pictures advertised on Expedia. In the end I would not recommend to anyone, I barely got room service. I asked twice and nothing, I had to go to the main desk and ask for water bottles and clean towels. The main door for the room was not locking, I asked someone to come fix it. It took hours for someone to come and I called in the morning. The service was horrible, the food was horrible. It’s not all inclusive as they say. There’s a tiki bar but that’s out of pocket. I’m extremely unhappy with everything. Not worth over $2k for 5 days. "

"The facilities are new & have a very nice modern feel. However, the rooms are lacking because there is no mini fridge, no chairs, no table, no hangers to hang clothes & no iron for those of us who would like to iron our own clothing. The pools are a little weird because they have these huge planters in the middle of them which really don’t allow for you to swim freely. Another issue I have is that the big pool side beds that provide shade and relaxation get taken by the people who pay for day passes and not the people who actually pay to stay at the resort overnight. The breakfast was just OK. They only had scrambled eggs with pork sausage in them and I don’t eat pork, and when I requested to have another type of egg, the lady told me to eat pancakes . Finally, a gentleman said that they could make eggs for us on the side, but my husband was told that all he could get was 2 eggs. It’s a buffet style, but it’s not an all you can eat buffet. Don’t get me wrong, we don’t eat a lot, but we felt that they were very stingy with the portions. The property is on the bay side, so in order to get to the beach you have to walk through Bahia del Sol Resort. We thought that it would be nice because it’s supposed to be a prestigious resort, but it was really a hot mess. It was dirty & it was overcrowded with a lot of drunk people. Overall Astra is a nice place to relax & the food from the main restaurant for lunch and dinner is gourmet & excellent. They just need to improve a few things"

"The place was smaller than expected and unfortunately the direction weren’t sent accurately. Our guide managed to find the location only by the picture through Expedia because the host never communicated with us. The number provided through their website was never available. The gate keeper had to call the owner for us to get access to the property and he was bothered that we requested for him to be contacted. Owner blamed Expedia for the lack of communication. I never had any issues with Expedia and will continue using but I will never be back to the same place or recommend to anyone. WiFi is also not provided. If owner doesn’t wish to be bothered then he shouldn’t listed or hire someone to take care of their guests. "

"Great location , great feed back from Owner Irvin I love the house , very clean "

"This place is beautiful, customer service 10/10. The owner is very flexible it work with us on time management 10/10, highly recommended."

"This place it’s amazing "