Find all hotels by Independent in El Malucano

"The cleaning staff was great. There are some areas in the bathroom that need more detailing, shower door, soap holder and toilet. Room 315 had a leaky faucet from tge first day. We told the housekeepers and front desk, y nada! The breakfast buffet was cold for the most part. There was a young lady who helped out the day that there was no buffet. She was fast, courteous and professional. Thank her please. We did but coming from the management would be nice. The pool bar areas need tidying up. Popcorn and trash were there overnight. I told the tall gentleman at the front desk the next day. Hehe...LOTS of cell phone usage bt staff in the dining room and reception areas. They need to be more aware of their surroundings and more attentive to guest traffic to convey a more professional atmosphere. Asley in tours was very professional and explained options very well. Thank you for listening. "

"Clean rrom exelent Staff very good Breakfast food was very good but the service very bad Air conditioning exelent"

"The breakfast was good but I think the price is too high. "

"No se ve como en las fotos, le falta limpieza, el baño olia a pipi, las paredes sucias, el colchon no es comodo, las toallas blancas se veian viejas y grises, el cuarto no tiene ventanas y esta muy claustrofóbico "

"Beautiful place, food is amazing, staff is great will definitely come back"

"Great hotel, pool and area is lovely. Rooms Are big and the showers are great too. Fantastic staff, very helpful. It’s a short walk (5mins ish) to the beach and main strip but probably a bit further than other hotels. We booked for one night ended up staying another 2."

"Ausome breakfast, lunch and dinner.... Great service with a wonderful staff. Fun size pool perfect beach set up. "

"No coffee maker"

"Absolutely loved everything! Staff is friendly and super helpful. Close to everything. Will definitely be back."