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"Great stay.Will go back very soon "

"The property was amazing! The wildlife was amazing! Pool bar was great Eloy is the man! Moses on the cart is awesome and an asset to this hotel. Samantha in building 21 was extremely helpful with our questions. The buffets were average we all found something we could eat. The steakhouse and the oriental restaurants were excellent. The Mexican restaurant was terrible the food was awful. The best breakfast was at the lagoon buffet get the omelette. Rosita at the lobby bar was a great server and her personality was so great. Check in and check out we’re very simple. Not sure the name of our house keeper in building 21 3rd floor but wow she was amazing. We would absolutely go back if we decide to return to plya del Carmen. "

"We had a wonderful week at this AO property."

"Someone took care when furnishing this hotel, and the staff is top notch. If you need something or have a problem, they'll take care of you. The included breakfast is delicious, too. We've stayed at resorts that cost 4x as much, and every experience exceeded it. This was our 3rd stay, and we'll be back! "

"This is my 4th time staying at this Riu Riviera Maya Hotel and it was not a disappointment once again. I highly recommend it. The staff is overly pleasant and the hotel itself is very nice and clean. The night shows are very nice. It's like 20 min walking to downtown Playa del Carmen. I highly recommend it. "

"Very nice"

"The resort was amazing!!! I would return and recommend for sure. It was clean and beautiful. There is so much to do. My family absolutely loved it. "

"I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family."

"Beautiful hotel and delicious food. We went last week and loved how smoothly everything went. Staff was amazing and helpful.Hope to go again soon. "