Find all hotels by Independent in El Carmen

"Parking was great. Location is great as well. "

"Servicio excelente"

"Very cute local, Vanessa was extremely nice and helpful. Would have liked better quality towels and conditioner in the bathroom. "

"10/10 would definitely stay again. Super clean and AC works great! Super comfortable."

"Quiet location about 10 minutes from the main square. Tranquil common areas and the infinity pool is incredible. There was comfortable air conditioning and the bed was lovely. Coffee was available free of charge from reception in the morning."

"Very small room. No amenities. Location was convenient. "

"We and friends had a 2 night stay . Day 1 no hot water in our room . Front desk did not know how to open room safe so we couldn’t use it . Front desk did not want to help us call a taxi and was very uninterested in her job. Very basic rooms with no bedside lamp for reading, just one ceiling bulb. Did not make our rooms up during our stay even though there were friendly cleaning staff so we had to go downstairs to get our own toilet paper. Very loud water pumps running several times during the day including at happy hour and bedtime . Free morning coffee was left all day and smelled burnt by dinner time. This could be a good hotel .It has a beautiful well kept garden but needs an infusion of fresh staff up front in the lobby and some updates to the rooms . Did have parking nearby but no loading zone so bags had to be dragged down the sidewalk for over a block. Group trip , none of us liked our rooms or our stay and will not be back . Definitely cannot recommend this place. "

"Nice place and location "

"This property is my retreat when trying to disconnect and recharge! Let me say that this place isn’t for everyone! It’s a place for resting, so curfew is 11:00PM to allow every guest to rest. I love this! The property itself is a historic landmark, well preserved with modern upgrades done tastefully and practically. Air conditioned rooms, pool, jacuzzi, spa, gym, restaurant, bar, horseback riding, gaming tables etc. the rooms are exquisitely decorated with the charm of the era, and a couple of tasting bottles of the house made rum awaits on arrival along with snacks. The property also offers free tours of their rum distillery to guests along with rum tasting. The restaurant is fantastic! The menu changes daily so it allows you to taste several dishes during an extended stay. Their T-bone steak, jicama ceviche, guac and carrot cream soup were incredible! Hospitality here is above and beyond! Every member of the staff from the reception to the restaurant, spa and stables is serviceable and willing to do whatever it takes to ensure every guests has a great experience. The pool is nice and warm to spend the day relaxing. The spa is addictive with treatments that leave you wanting for more. Mary was my therapist twice an did a fantastic job! My favorite was the hot stone massage, but heard from friends the facials were the best they’ve had. We love animals so having horses available daily for riding and visiting with the farm animals was so much fun. So much soul!"