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Xelena Hotel & Suites

5.0 star property
Luxury El Calafate hotel in Macrozona Bahía Redonda y Primeros Faldeos with full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Xelena Hotel & Suites

Indoor pool, sun loungers, lifeguards on site
Exterior
Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby lounge, ocean views, open daily
Shower, free toiletries, hair dryer, bathrobes
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar
The price is SAR 564
SAR 564 total
includes taxes & fees
May 19 - May 20

Explore the area

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405
  • Popular LocationGnome Village4 min drive
  • Popular LocationSanta Teresita del Nino Jesus Church7 min drive
  • Popular LocationGlaciarium7 min drive
  • AirportEl Calafate (FTE-Comandante Armando Tola Intl.)24 min drive

Most relevant reviews

ExperimentalCarousel

12/10 Okay

The property sits on a very scenic location with rooms facing the lake. That is the best part. However, the rooms are no...
Deeplaxmi
May 13, 2024

Room options

View all photos for Suite de Lujo

Suite de Lujo | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite de Lujo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillowtop bed
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Junior

Suite Junior | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Junior

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple

Triple | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Triple

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Presidencial

Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Presidencial

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillowtop bed
Egyptian cotton linens
  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Calafate Parque Hotel
Hot Tub
Breakfast included
Spa
Free WiFi
9.0 out of 10, Wonderful, (231)
The price is SAR 497
SAR 497 total
includes taxes & fees
19 Jum. I - 20 Jum. I
Calafate Parque Hotel

About the neighborhood

El Calafate

Xelena Hotel & Suites is located in Macrozona Bahía Redonda y Primeros Faldeos, a neighborhood in El Calafate, and is in the suburbs and on the waterfront. Anfiteatro Del Bosque and Argentinean Lake are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Laguna Nimez and Cerro Frias. El Calafate Regional Museum and Calafate History Exhibition Hall are also worth visiting.
Visit our El Calafate travel guideOpens in a new window

What's nearby

  • Calafate Fishing - 3 min drive
  • Gnome Village - 4 min drive
  • El Calafate Historical Interpretation Center - 5 min drive
  • Santa Teresita del Nino Jesus Church - 7 min drive
  • Glaciarium - 7 min drive

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • Pura Vida - 4 min drive
  • Yeti Ice Bar - 5 min drive
  • La Lechuza - 5 min drive
  • Isabel - Cocina al Disco - 6 min drive
  • La Cocina - 6 min drive

About this property

Xelena Hotel & Suites

Luxury hotel located in Macrozona Bahía Redonda y Primeros Faldeos
At Xelena Hotel & Suites, you can look forward to a free daily manager's reception, a terrace, and designer stores on site. Treat yourself to a body wrap, a body scrub, or a facial at Zen Spa, the onsite spa. The on-site restaurant, MORA, features ocean views and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool with sun loungers and a lifeguard on site
  • Free self parking
  • Full breakfast (surcharge), a free shopping center shuttle, and concierge services
  • A 24-hour front desk, a front-desk safe, and a billiards/pool table
Room features
All 100 rooms offer comforts such as premium bedding and heated floors, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Showers, bidets, and free toiletries
  • LED TVs with cable channels
  • Heated floors, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily: USD 20 for adults and USD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • MORA
  • PIERROT
  • Huerta & Fuegos
  • Coral Coffe Shop

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floors
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 10 2024 to June 16 2024 (dates subject to change):
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from June 10 2024 to June 16 2024 (dates subject to change).

How much does it cost to stay at Xelena Hotel & Suites?

As of 18 Jum. I, 2024, prices found for a 1-night stay for 2 adults at Xelena Hotel & Suites on 19 Jum. I, 2024 start from $150.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Xelena Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xelena Hotel & Suites?

Self parking is free at this property.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Xelena Hotel & Suites?

Check-out is at 11 AM.

Where is Xelena Hotel & Suites located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within 1 mi (2 km) of Bahía Redonda, Bahía Redonda Viewpoint, and Lago Argentino. Calafate Fishing and Anfiteatro Del Bosque are also within 2 mi (3 km).

Xelena Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 358 reviews" "
Rating 8 - Good. 80 out of 358 reviews" "
Rating 6 - Okay. 35 out of 358 reviews" "
Rating 4 - Poor. 12 out of 358 reviews" "
Rating 2 - Terrible. 8 out of 358 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Deeplaxmi

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property sits on a very scenic location with rooms facing the lake. That is the best part. However, the rooms are not maintained. Eg a broken arm rest of a chair that was just kept in place and falling shower head. Someone can be seriously hurt. The food is average. Breakfast is ways below par. The hotel staff is trained to ask for payment immediately when you place the order, not after you are served or ready to leave. It is really a cheap mannerism and very insulting for a so called high class resort. Under the guise of sustainability, they provide only a refilled bottle of water in the room, with written instructions that guest can refill in hotel lobby. Really? Heard of customer service or hospitality? And they sell plastic water bottles in the Bar for $3 each. The staff doesnt seem to like working there, and reflects in their dealing with the guests. Highly suggest some serious staff training and change in service attitude if you wish to attract clientele. You have a prime property, pls pay attention to service and dining!
Stayed 2 nights in May 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Slightly far from town
Stayed 2 nights in Apr 2024

8/10 Good

Verena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not 5 stars but a good stay in El Calafate
Stayed 2 nights in Apr 2024

6/10 Okay

Noel

Traveled with family
La propiedad esta en una excelente localidad. Hermosa vista del lago y muy accesible a las areas turística. La propiedad está catalogada 5 estrellas sin embargo carece de muchas cosas para ser catalogada de esa categoria. Las habitaciones super sencillas sin ningún detalle de alta categoria. Lo mas importante el servicio al cliente era de categoria de hotel maximo 3 estrellas. Cuando llegamos nadie nos recibió en la entrada, no tenian personal para asisitir con las maletas ni dar una bienvenida personalizada como es de costumbre en un hotel da alta categoria. El servicio del desayuno tampoco era bueno. Muy poca atención de los empleados. En nuestro caso solo nos preguntaron el número de habitación y nunca se acercaron a ofrecer algo ni nada. Practicame era como si no hubiesen meseros para asisitir a los huéspedes. El menú demasiado limitado y de poca calidad. En resumen puedo decir qué es un hotel muy bonito pero no es un hotel 5 estrellas. Practicame entramos y salimos y nos sentimos completamente solos en el lugar durante las 2 noches que estuvimos alli. No recibimos ningún tipo de atención que nos hiciera sentir bienvenidos y que nos haga regresar al hotel en otra ocasion.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, location and service! Recommended!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were huge.
Stayed 2 nights in Mar 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xelena has been our best stay in Argentina! It is very clean, and the staff are friendly. There is also a wonderful view of the lake!
Stayed 1 night in Apr 2024

6/10 Okay

david

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was over lobby and was very loud Although there was a chill outside --could not cool room off
Stayed 2 nights in Mar 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024