Find all hotels by Independent in Easton, TX

"Nice size room"

"No stopper in bathtub and front desk asked to move us to different room. Why not just get stopper from another room for us? Why can't staff think outside the box. Also Netflix didn't work. Staffs response was " yeah, there's bedn problems". How about fux it or compensate somehow."

"Nice "

" Bed clothes are way too warm!"

"Great room over all"

"We did not get to stay. The whole town was without water. Eating places closed. Had to find another hotel not in Marshall. "

"Bed was like a brick. Great pillows though. Very dark room even with every light on. Limited tv channels. Asked for a wake up call for 7 and they called at 8. "

"Clean quiet room and pleasant staff. Will book again soon n"

"Old building/furniture and it shows despite a recent paint job in our room. We were told they were changing to a La Quinta hotel soon. The staff barely acknowledged our presence upon entering. And at breakfast, the staff (of 2) at the counter talked personal business and gossiped with another person (who apparently was well-known to them) -- we walked up and we had to initiate the conversation for check-out because they didn't engage us without the interruption. They all gossiped loudly the entire time during our "breakfast". It was still early and the hot items had a few tablespoons of eggs and a couple sausage patties left. I told the counter staff and they said "the girl" was gone. That they themselves would make some sausage patties, but one said to the other that the process for making the eggs would require "stirring the eggs over and over and over", indicating that would take too long. This was said while I stood there. No apologies or ANYTHING. Needless to say, they never refilled the eggs or sausage. They didn't even say goodbye or safe travels on our way out! Really poor service from senior adult women who have forgotten what their job description entails and what customer service is. We won't be back."