"The hotel was very nice and well-located, and the staff was kind and helpful. However, during our stay, only 1 of their 3 elevators was working. The lobby is on the 14th floor and all guest rooms are higher than that, so it often took a very long time (10-15 minutes) to get an elevator. There was 1 morning in which the elevator did not work at all, so guests had to walk 15+ floors to enter and exit the hotel. Management got that elevator fixed quickly but then did nothing to fix the other 2. If the elevators were fixed, I would stay here again."