"Everything was great"

"Super comfy bed and great room just lacked some care in cleaning of the bathroom."

"Fire alarm taped off and wrapped in plastic, obviously not working, No plugs in bathroom basin and bath. Poor water pressure in shower and difficult to get hot water. We went to reception to get new towels but they didn't have any as they had not had a delivery from the laundry and we had to go back later. Towels very old and hard. This hotel has the potential to be good and is in a prime location. We are currently staying in another Accor facility in Port Douglas which is superb and exactly the...

"The very best thing about this hotel was the staff - very welcoming and friendly. The apartment was OK - relatively comfortable and clean - minor issue with the door to the balcony (fixed when we flagged it). External corridors not great but otherwise pretty good for the money. Great location. Great view from our balcony. Plenty of secure parking. Wi-fi didn’t work across the whole apartment, fine in central areas but very limited in our room (tower1, top floor)."

"Good clean simple room. The last guest’s toothbrush was left in the shower but other than that it was all clear and clean. Comfortable bed and good water pressure in the shower."