"It turned out that the ticket I bought for the Alhambra was a scam. I mentioned this to Paula Peña, Guest Experience Manager, and incredibly she was able to secure a Granada Card which included entry to the Alhambra for the next day. I can’t thank her enough for saving my trip. The hotel is well staffed and they are excellent at what they do."

"Good hotel"

"Bel hotel mais lieu isolé sans commerces ni restaurants, grands espaces, propreté, amabilité personnel, repas très corrects à noter vrais jus d' oranges, dîner à partir de 20h trop tard, spa payant 20€ de l heure par personne trop cher, parking également payant mais tres grand parking gratuit à côté "