"Staff was wonderful"

"There was no hot or cold water at the hotel from midnight until 5 a.m. We arrived at 12:30 a.m., so we couldn't use the toilet or take a shower. Upon arrival, we discovered that the staff had lost our reservation. Furthermore, although the hotel is located on the airport grounds, there is no direct pedestrian walkway from the terminal—we had to take a shuttle. But if you're going to take a shuttle anyway, you could just as well go to any other hotel that costs half the price. We are very...

"should have a microwave unit for the room with disabilities and amenities that seniors would need. Complementary water for taking medication."

"Love my stay."

"First time vacationing in the city. The accommodation was super!"

"Excellent"

"Quite outdated property in need of updates. There are no USB chargers in the room, though one charging pad has been provided. Our room looked out at eye level to a rooftop and on that rooftop was an odd collection of plants, plant containers, and various items yet clearly not an actual herb garden for the kitchen. There is no room service which we overlooked when booking but one can order online and pick up items on the lobby level. The staff were all very friendly and helpful however which...