"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"This was a very quiet place to stay, in a good location to explore Cambridge & the fens around there. The village itself was great, with a fantastic restaurant (Lot25) and an incredibly interesting church in terms of interior. I was on a long weekend with a good chum, and we had two rooms opposite each other. Although everything was clean and the beds were comfortable, I did feel like we were staying in a business school conference centre. The rooms lacked a few practical things, which you...

"The property was disgraceful. We didn't stop there we booked somewhere else. Bed unmade not been changed from previous person. It absolutely stank of cigarette smoke. Rubbish on the floor in front room. Food left in the freezer. Tried ringing Muhammad but no answer."

"Ok"

"We had a good night’s sleep. There are several suggestions for improvement: 1 - could not lock the door from the inside. 2 - Add a hand towel or two to the two bath towels. 3 - Take care of the bugs in the bath."