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"Lovely clean and spacious room. Every little detail was organised for us including having a freshly baked loaf of bread waiting upon our arrival. Great location and we were greeted upon our arrival. Would definitely stay again. "

"Location next to the coffee roaster in town is excellent. Port fairy was a great location to stop. Rebecca’s was a cute little coffee and biscuit shop. Florentine’s were amazing. We did dinner at fish and chips shop at the wharf. Good but take it to go. Park at the end of the point is a must visit."

"The park was relly amazing although the cabin we stayed in could use with abit of repair but other then that it was not to bad the pool was amazing an the oark was very quiet defs may stay here again"

"Excellent ❤️"

"Beautiful accomodation and facilities "

"Being located right next to The Stump Hotel was very handy for some excellent meals. Our room was comfortable and had everything we needed, but the bathroom was freezing - no heater in there."

"Lovely outlook from the private deck."

"It was lovely accommodation. Very clean and comfortable and in an excellent location. There were only a few small reasons I didn't give a 5 star rating. We were staying for 3 nights; it would have been nice to have a bath mat...or even an extra towel. And considering we were required to take out the rubbish (which is totally fine), an extra bin bag or 2 would have been appreciated together with a dish cloth to clean the kitchen with. Other than that, it was a great place to stay."

"Nice clean room in a good location"

"The view 😍 "

"Stayed here for one night on our way to Melbourne via the Great Ocean Road. Our room was immaculately clean and comfortable and the staff were very friendly and helpful. We had breakfast there and there was a good choice of food. I would definitely recommend Raj's Breakfast, a bit different and very tasty!"

"Location was fantastic. Room was clean and staff were very friendly"

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Extremely friendly staff. "

"Room was ok but seemed over priced for what we got."

"The most disappointing stay I have ever had. Arrived after 4 hour drive to be told the indoor heated poor was down this week for maintenance…no email, nothing on website. When i explained that was why we came as we had visited and loved it 10 years ago, was advised if I wanted I could use the local swimming pool. I couldn’t then book into hot springs instead as advised by the desk because it was adults only in the evening. Tried to make the kids happy with the indoor pool, it was freezing!"

"Whilst there wasn't a lot by way of food options at the venue, there were plenty of options in the immediate area. "

"Very clean, great amenities"

"This property is always clean And always comfortable, we highly recommend."