"Staff were told excellent and location perfect"

"Fabulous hotel! Highly recommend, especially for families. The room was spacious and clean. The location was central. We would definitely stay here again."

"Clean room with everything I needed!"

"Great hotel in a perfect location to explore Bath."

"Location was excellent! So close to city centre, restaurants, Bristol Beacon etc The lady on reception struggled to understand us when we asked about the car parking and if we had paid prior to arrival. Her colleague JJ sf to help her out. Room smelt of fish when we first arrived so we went to Primark and bought a room freshener which helped (we didn't report it as only there one night, a couple in front of us at reception when we were checking out were asking to move to a different room as...

"Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room."

"Ground floor onto decking no privacy people walk past all the time looking directly onto the bed ! So hot and no a/c so the one big heavy door kept open all night so worried anyone could walk in! Just one tiny top window above door. 1 fan in the room doesn't do anything. Badly designed place and in a U shape so everyone opposite looks at each other too like a block of flats."

"Staff on the reception were friendly. Checkin and out process was generally quick and efficient."