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"Nice clean room friendly staff good swimming pool and fitness area "

"Excellent value and lovely room. Our suite was huge. Breakfast was good but a bit limited, particularly the continental option "

"Good hotel within easy walking to centre of Durham "

"Great place to stay during our trip to Durham. Comfortable room "

"Lovely welcome with help with bags offered without asking. Friendly check in and immediate help when our ‘phone wouldn’t work in the room (not that we needed it- apart from to call reception to book our hour slot in for the spa facilities). Good service for food and drink on the evening and a lovely breakfast. My only slight ‘gripe’ is the hour allocation for the use of the spa area. I understand it’s to keep the number of people in the area limited but we got a bright orange ‘all inclusive type’ bracelet to wear and it just seemed the only part of the trip that was a little unnecessary. However, the spa facilities were also lovely although we could only use certain facilities. Gorgeous room with a complementary upgrade and Elmis toiletries suppled. I would definitely return! "

"Superbly located hotel within close walking distance to shops pubs and restaurants. Nice comfortable and clean rooms and would definitely use again if going to Newcastle"

"Warm welcome, we had a ground floor room so the view from the window was just trees however not offensive. The room was spotless, and had the usual tea/coffee supply, an iron and ironing board,tv and hairdryer Very comfy bed and an overall great experience Thank you ! "

"Staff were courteous and helpful, food excellent, cleanliness likewise. An older building which is well looked after. Good gar parking facilities. Certainly recommended."

"The staff were excellent and breakfast was brilliant. Walking distance to the city centre and shopping centres. "