Escape to The Highlander Hotel, a luxury country house near Dullstroom Nature Reserve. Unwind in the garden or by the fireplace, and indulge in a rejuvenating spa treatment or delicious meal at Chapter One restaurant.
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately ZAR 50 for adults and ZAR 50 for children
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Frequently asked questions
Does The Highlander Hotel have a pool?
Yes, this property has an outdoor pool.
Is The Highlander Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Highlander Hotel?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at The Highlander Hotel?
Check-out is at 10:00 AM.
Where is The Highlander Hotel located?
Located in the heart of Dullstroom, this luxury country house is 1.4 mi (2.3 km) from Dullstroom Bird of Prey & Rehabilitation Centre and 2 mi (3.3 km) from Dullstroom Nature Reserve.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.6
Location
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 31 out of 72 reviews
10 - Excellent
31
Rating 8 - Good. 25 out of 72 reviews
8 - Good
25
Rating 6 - Okay. 6 out of 72 reviews
6 - Okay
6
Rating 4 - Poor. 5 out of 72 reviews
4 - Poor
5
Rating 2 - Terrible. 5 out of 72 reviews
2 - Terrible
5
Reviews
Verified
10/10 Excellent
Fred
19 December 2025
Liked: Cleanliness, staff & service, amenities
Room was superb and staff best ever i have encountered and i have travelled the world
The room was incredible, the details make all the difference
Jo-Anne
Stayed 1 night in Oct 2025
Verified
8/10 Good
Verified traveler
10 August 2022
Liked: Cleanliness, staff & service
Great location, just overpriced restaurant
The location of the hotel is good. The stairs down the the rooms is built for somebody with long legs and the ramp - not sure if that is for a wheel chair which I will never use. The restaurant is very over priced and its really not great food. The food at Mrs Simpson is WAY better. The fire place, having a vent right on top, the room was always smelling of smoke. Rooms do all need a little TLC. Staff is very friendly and helpful.
Stayed in hotel 23rd December to 26th December 2019 with my partner and her mum.It was a beautiful experience. Both rooms where very good and met our expectations. The hotel grounds where beautiful and relaxing and felt very secure.The hotel staff where very professional and helpful. The food was of the highest standard and Christmas Day dinner at the hotel was a wonderful experience, sharing the day with the owners and their family friends and guests. I would recommend a stay at this hotel and experience the delights of the hotel and area. A big thank you to the owners and their family for being so welcoming and helpful to make our stay such a pleasure and being so kind.
Jeremy
Stayed 3 nights in Dec 2019
Verified
8/10 Good
Pieter
20 May 2019
Liked: Cleanliness, staff & service, amenities
Lovely fireplace in the room. Room nice but a bit tired in places, broken blind, gaffer tape on the step up to the bathroom, and bathroom could do with a renovation.
I had a problem on my arrival as I was informed that my reservation was not in place!
I was also made to sign the manual credit card printed slips, which I have never done before when booking through hotel.com!
I am scared of a possible double charge!
Check in a little slow, the hotel could not find our reservation. Other than that, staff very friendly and helpful, beautiful property and nice breakfast.
Well worth spoiling yourself if you’re ever in Dullstroom with undoubtedly the best boutique hotel in the area. Fireplaces in rooms just add to that extra bit of comfort. A very special hideaway.
Amazingly friendly hotel with very comfortable accommodation.
Paul
Stayed 1 night in Nov 2018
Verified
10/10 Excellent
Christopher
13 September 2018
Lovely place for a Dullstroom getaway
Lovely spot, nice management and team
Christopher
Stayed 2 nights in Sep 2018
Verified
6/10 Okay
Albert
20 August 2018
Some work needed
Upon arrival we were disappointed in that many of the items / features that were published on the booking sites were in fact not offered. Contrary to what was advertised, there was no airconditioning, coffee maker, in-room telephone, Wi-Fi in rooms nor luxury bedding. In fact, the bedding was almost threadbare with a hostel-type blanket underneath the duvet to give some warmth. The mattress on our bed needed replacement.
We highlighted this to the current managers. Their explanations made it clear why the features were not available and why the buildings were in need of urgent maintenance. Apparently the hotel group had been liquidated and was recently taken over by new owners. Efforts are underway to catch up with a two-year backlog of neglect.
The rooms but especially the common areas have a luxurious and classy feel. Rooms are huge but as mentioned need some maintenance. The spirit of the managers who were apparently appointed two weeks prior to our stay, made our stay memorable one. The breakfast was outstanding and all staff offered service with a smile.
I am confident that advertised quality and a 5 star rating might be achieved.
This hotel is amazing. The staff couldn't do enough for you.
We were made to feel like lord and lady.
Drinks were very reasonable in price.
Although we were the only guests in the hotel the staff were still as enthusiastic as if the place was full.
We stayed in suite 1 it was amazing. Had a fire in the fireplace in the evening very romantic.
Definitely would stay here again should we ever be in the area.
We also went to a whiskey tasting just down the road .. well worth a couple of hours.
CARL
Stayed 1 night in Jan 2018
Verified
8/10 Good
Marie Monique
25 June 2017
Liked: Staff & service
Disliked: Property conditions & facilities
Great location for Dullstroom
The hotel was convenient for our overnight stay in Dullstroom.
However the hotel room was looking tired and could do with a revamp.
Staff member Simon was excellent and had great Public Relations skills.
However the staff member on duty at Reception forgot our request for one teabag
which was disappointing.