"I have stayed at Moxy properties all over the United States and as expected the layout and quality was consistent with this location with the exception of the staff. The staff did their jobs well but they weren't personable or concerned about any issues that came up. Getting service at the front desk or bar area was like pulling teeth."

"We were surprised at the lack of attention housekeeping staff gave to our room. Dirty glasses not removed / replaced. Coffee cups not replaced. The shower stall was not clean. You could see I cleaned areas in & out the shower. The carpets were not cleaned. This is surprising inasmuch as we had had good experiences at other Moxy properties. On the upside, front desk staff were polite & kind."