"the HVAC was not working and the window was missing the handle to open it, so we were trapped in an uncomfortably hot room. It was impossible to sleep. Front desk staff offered to comp breakfast as compensation. We appreciate the free breakfast but it was not enough compensation for the lack of proper rest. The hotel is very nice and not inexpensive, and should have been able to resolve this situation better, either by getting the HVAC to work or moving us to another room. The front desk...