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"World class"

"Clean comfortable good price, slept well, nice breakfast, friendly staff on front desk, "

"I’ll start with the conclusion: our stay at the hotel was absolutely wonderful. Like, presidential-wonderful. Literally. We landed in Sofia on a bleary-eyed early morning flight and arrived at the hotel around 11am. We weren't expecting miracles—just a place to drop our bags and maybe lie down on a horizontal surface. Instead, the front desk hit us with a one-two punch: early check-in AND an upgrade from junior suite to presidential suite. Yes, we went from "tired tourists" to "honorary heads of state" in under 5 minutes. The suite? Massive. Bright. Immaculate. At first, we thought, “Who needs this much space?” but then found ourselves doing laps between the bathroom and the balcony just because we could. Throughout the stay, it honestly felt like the staff had formed a secret society dedicated to pampering us. One night, after a leisurely dinner and evening stroll, we were ambushed in the lobby by Philipos, the F&B manager, wielding a mysterious pistachio dessert. "Please," he said, handing it to us like a treasure, "take it to your room and enjoy." Saying no was clearly not an option. Three minutes later, there was a knock on our door. A staff member stood there... with a fork and a napkin. The dessert had an entourage. Also, everyone in the hotel seemed weirdly happy. Either the air vents are pumping joy or this place just knows how to treat people right. 5 stars! Would gladly get presidentially spoiled again. --"

"Very clean, exceptionally friendly staff and very convenient location!"

"A great place in the best location. Reserve the uper floor"

"Good hotel Good location Good value for money "

"Incredible place. Victoria at reception was wonderful."

"Hotel was in a great location. Walking distance to all the major sights. "

"Great location, very clean, great for the value of the money"