"Staff were always happy and helpful. A+ They made the experience very enjoyable. Please upgrade you toilet paper - a luxury hotel should never consider single ply toilet paper acceptable."

"Although the hotel was renovated, you could tell it was outdated. I feel like they spend more on the “lounge area” than anything else. The pool was tiny and packed everytime we tried to go. Also, our shower drain wouldn’t drain so taking a shower was a hassle. Honestly, everything was fine, I just wouldn’t rebook here if I were to come back."

"This is my go to place to stay when I’m in Venice. Great access and staff,"

"Broken elevator, dishonesty, inexplicable charges, subpar cleanliness, would not recommend."