"Staff was very courteous and helpful."

"We had to attend a funeral in the area and booked a one king bed room. When I checked in, they could not find my reservation with the one king bed, but said I had a 2 queen room booked. Upon further investigation, I was told the manager had cancelled my one king bed room. Why???? Since, there were no one king rooms left, I settled for the 2 queen room. Second issue: The front desk said my room was prepaid (which it was) but they still needed to process it and when they ran my card on file,...