"It’s been a few years since I last stayed at Grange Manor, and overall it was a really enjoyable return visit. I asked for a room in the Garden Suite and was pleased to get one. The rooms there are a noticeable step up in quality and made the stay feel that bit more special.
The only issue was that the hot water wasn’t working in the morning, which was frustrating. That said, the duty manager handled it positively and professionally, apologised, and promised a discount on my next stay, which I...
"It’s been a few years since I last stayed at Grange Manor, and overall it was a really enjoyable return visit. I asked for a room in the Garden Suite and was pleased to get one. The rooms there are a noticeable step up in quality and made the stay feel that bit more special.
The only issue was that the hot water wasn’t working in the morning, which was frustrating. That said, the duty manager handled it positively and professionally, apologised, and promised a discount on my next stay, which I...
Martin