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"This is the worst experience I’ve had so far in the hotel. At check in they gave us the room key, we arrive to the room and the door is open and room not ready with dirty sheets piled up on the bed and dirty towels. Then what’s worse is that at checkout they charged us $20 for dirty towels because they had makeup on them?! Never heard of this one before"

"All staff was friendly and helpful, we like the stay.. but they don’t have room service for lunch or dinner only breakfast so we ordered from an application and they delivered it. The parking is good and the location as well the size of the room was good also the bed comfortable the wifi was good they clean the room in daily basis and they add water and coffee as a complementary every day"

"Excellent!"

"Location and employees and hotel are great Thanks for everything "

"We stayed in room 5 for 2 nights in May 2025. I have given it 5 stars for the view (the photos on expedia don't do it justice, i have attached some of the view from the room), it has a balcony plus location was great, 2 minutes walk to the restaurants on the front and walkable from the Old Souks area (though there are lots of golf carts as taxis). Room was clean and modern and breakfast at Rays exceptional. I would definitely stay there again but there are a couple of things to note: the parking charge was double that stated on Expedia. There is no kitchenette as stated, there is a (good sized) fridge and a kettle, no glasses or anything. Check in information was a bit confusing as you had to check in at Rays but when i asked initially the guy didn't seem to know anything but we got there in the end. But we had a great time and are definitely hoping to go back next time we are in Lebanon."

"This property was very clean, had an excellent restaurant, Olympic size pool, beautiful outdoor space at the pool and very helpful staff."

"This boutique hotel is charming from the minute you step into its garden gate. The staff is welcoming, very helpful and attentive to all our needs and more. The whole place, our room, amenities, attention to detail and the breakfast was to die for. The daily breakfast was fabulous. The sweetest lady chef and helpers prepared our omelets, fresh oregano pies, and special tea to perfection and much more. The bowl of fruits the day we arrived awaited us in our room and next day a bowl of cherries 🍒 was delivered to our room after we arrived in the afternoon. We loved the room & little balcony that overlooked the church and port, the jacuzzi deck and view, and the lovely staff made it all even better. The male gentleman at the front desk Maroun also procured our ride back to Beirut the night before for a reasonable fare. We will be back and highly recommend this gem to family and friends. 5 star :)"

"Great location and extremely friendly and helpful staff. "

"It was good, will recommend anyone to go and stay there, cool staff specially Josette, just a helpful lady "