Douglass Vacations from SAR1,317

If your going to the palladium for a show and your coming from out of town come here it’s close and so nice

I was surprised to arrive to a property with no front desk. The check in is done in a kiosk with a remote agent. I was a little insecure with that at first, but that feeling was quickly gone, thanks to the great interactions with the agents. Very fast answer through the kiosk. The agent I interacted with the most was Shania, as I ended up extending my stay twice. She made the whole process quick and seamless. She was always incredibly polite, thoughtful and attentive. Every member of the cleaning team was polite and helpful, ready to accommodate requests. The rooms are small, but cozy and have a great layout. If you don’t need a kitchen, and are just looking for comfortable, clean, well designed room and bathroom, this place is a great choice. The area is very quiet and I had no issues with safety. It was great to be in a small and contained space instead of staying in a hotel with hundreds of rooms. Convenient parking and easy access. I live in Los Angeles and booked the hotel as I was moving to a new house. I had my mother visiting town and it was a lovely, comfortable and convenient stay for us.

I liked how modern the rooms appeared.

Over all was a great hotel to stay at. Hotel doesnt pukl up on uber so had to put in the street address.

First, the staff was superlative, they were friendly and very accommodating and could not have been better. The hotel itself was lacking. Three out of 6 of my electrical outlets didn't work. I was charged an extra $35/night fee for "amenities" and there were none. They have wine in the lobby at 5, I don't drink, and a tiny pool. Food is only available at mealtimes, 7am-1p and 5p-10p. Any other time you starve or have to order incredibly expensive delivery. The room had only a mini-fridge that froze my food so it was inedible, no microwave, no coffeemaker (although you can ask for a Keurig, there may be a charge for that, not sure), coffee in the lobby in the morning only. I'm now at a Holiday Inn Express for the next leg of my trip and there's a fridge, microwave and coffee maker in the room, free coffee, tea, and milk in the lobby 24 hrs, free wifi and a computer in the lobby for free use, a huge pool and fitness room, free hot breakfast and a snack bar open 24 hrs that includes hot microwave meals. And it's one third of the price of the Kimpton, which needs to do better.