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"I have paid for the hostel but didn't realize that they don't have reception or anyone working after 8pm. I rang the door bell and called multiple times when I arrived but nobody answered. I couldn't check in and had to book another place last minute. I asked if I could get a credit for the night but they still charged me and wouldn't refund me for the booking and said it was my fault because I didn't notify them that I'll arrive after 8pm. I find the hostel is profit minded and doesn't have the best interest of guests in mind. "

"Perfect"

"Great location, great service "

"The hotel was spectacular. I was hesitant about the price, as we are generally low-key travelers that enjoy the basics in life. However, the food, service, and property conditions made everything easy, enjoyable, and convenient. The treat of the accommodation was worth every penny. We stayed four nights after trekking through Namibia. Parking availability is a big factor that we chose this property, which did not disappoint. The restaurants were excellent, the breakfast provided every possible food option, and hot water was available continuously (no staggering showers for the family). Catering to comforts of an international clientele was definitely well thought out. From our room, we could see the daily visits from dolphins in the lagoon, which was an unexpected treat! The water was freezing, but our daughter still enjoyed a wonderful day at the beach in winter! Overall, an upscale, safe, and convenient location for all of our travels in the area. "

"The hotel is situated in the middle of the city. It is a house with tradition, but always up to date. Good service and delicious breakfast."

"Very comfy. Wonderful staff. Secure outdoors car park. Good breakfast. Grrat shower! Bed had a warm hot water bottle. Loved it."

"Perfect"

"We stayed here for three nights and loved it. It’s great location, walkable to everything Swakopmund has to offer. Staff was fantastic and so helpful is booking activities for us as well giving recommendations. The soundproofing in the rooms is not good, we could hear other guest etc. besides that, it was a great stay. "

"Very nice guest house-like hotel close to important sites at Swakopmond. The facilities are old, and migh need renovations, but it is conveniently located and the price is reasonable. Overall, a nice place."